Shipping & payment conditions

SHIPPING
We ship to all countires that can be serviced by UPS shipping. If your country is not serviced by UPS, please contact us and we will see if shipping by FedEx, TNT or DHL is possible.
Shipping costs will depent on weight and destination of your order. Costs will be shown in your check out.
We offer shipping by UPS Expedited in our checkout, if you prefer UPS Express please contact us for a personal shipping offer.

Please calculate 5 - 15 business days until delivery depending upon destination . If you need furhter informaiton please send us an email with your City and ZIP code, State and Country - we will inform you about the delivering time then.

Purchase above EUR 1000.00 have to be declared to German Customs office. Please calculate two additional business days for us to receive the Export Declaration Form before we can ship your items.

Please note: We are based in Germany. Sales to customers in European Union are including VAT and there is no custom duty to be paid.
Sales to customers outside European Union don´t include VAT or customs duty - If customers destination country charges VAT,  other Taxes or custom duties it will be in buyers responsibility to pay them, they are not part of the selling price. All customs clearance will be done by the shipping company. If fees or duty are charged they will be collected before or when the parcel is delivered.
We don´t ship products of Iranian origin to USA!

Payment:
We accept payment by wire / international bank transfer, PayPal and Credit Cards.
 

Due to an update of our payment service provider, which is not compatible with our shop software, the following payments can currently NOT be made via the online shop.
PayPal
credit cards
Our IT service provider is working on the solution, thank you for your understanding. If you wish to pay by PayPal or credit card, please contact us by email or telephone. You will then receive the payment request manually.